ActiveCampaign Review (2024): Top Features, Pros & Cons, and Pricing

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When it comes to picking the best email marketing platform, ActiveCampaign is a strong candidate. ActiveCampaign, known for its extensive automation capabilities and creative features, has emerged as a top choice for companies trying to maximize their marketing budgets. It supports firms’ marketing activities by providing solutions for email marketing, CRM, automation, and customer experience.

Whether you’re an experienced marketer looking to streamline complex processes or a growing business that need dependable email delivery, ActiveCampaign has a full toolbox to help you up your marketing game. This platform is unique in that it interfaces with several third-party apps, allowing for seamless data administration and campaign execution. In this review, we will look at ActiveCampaign’s major features, pricing, Pros and Cons and general performance to help you decide if it is a good fit for your needs.

Pros and Cons

Pros

  • 900+ integrations
  • User-Friendly Interface
  • Powerful Automation
  • Free migration service
  • Comprehensive Reporting
  • CRM, e-commerce, and analytics tools

Cons

  • Steeper learning curve
  • Basic Spam and Design Testing
  • Affordability

Pros

900+ integrations

Activecampaign integrations

ActiveCampaign has over 900 integrations, allowing you to interact with a variety of third-party applications that are critical to your business operations. Whether you’re integrating with your eCommerce platform, CRM, or other marketing tools, ActiveCampaign provides a smooth workflow.
Salesforce, PayPal, WordPress, Eventbrite, Google Analytics, and Unbounce are some of the most noteworthy connectors.

User-Friendly Interface

Despite its extensive feature set, ActiveCampaign is meant to be simple to use. The interface is simple, with tools and functions easily accessible from the left sidebar. This design helps to shorten the learning curve, particularly for users who are new to such extensive systems.

Powerful Automation

ActiveCampaign is well-known for its extensive automation features, which makes it an ideal solution for companies wishing to automate their marketing processes. The platform enables you to build complex, multi-step processes that automate a variety of activities, including email marketing and sales follow-up. The combination of CRM and SMS functions improves automation and provides a comprehensive solution for managing client relationships.

Free migration service

Moving from another email marketing platform to ActiveCampaign is simple, thanks to their free migration service. This service covers data transfer and setup, making it a simple transition for companies wishing to upgrade to a more sophisticated platform.

Comprehensive Reporting

They provide thorough reporting on a variety of metrics, including click maps, geo-tracking, and page views. Purchase tracking is provided to consumers on higher-tier plans, making it especially useful for platforms like as Shopify, BigCommerce, and WooCommerce. Furthermore, the “Recommendations for You” function may help firms enhance customer loyalty and earnings.

Cons

Steeper learning curve

While the platform is filled with features, it might be difficult for beginners or those searching for a simple email solution. The platform’s comprehensive features take time to completely understand and use, which may be a drawback for clients looking for a simpler solution.

Basic Spam and Design Testing

ActiveCampaign’s spam testing function is fairly basic, providing merely a pass or fail message and no specific information on what may be generating problems. In a similar way, the design testing option, which allows you to send test emails to up to five contacts, is only accessible on expensive plans.

Top Features of ACtiveCampaign

Activecampaign features

ActiveCampaign is well-known for its extensive collection of features, making it a flexible solution for organizations trying to improve their email marketing, customer relationship management, and general automation operations. Here are some of the key features that distinguish it from its competitors:.

Automation Templates

One of ActiveCampaign’s most effective features is its massive collection of automation templates, commonly known as ‘recipes’. With over 750 templates accessible, customers have access to a diverse set of pre-built automation workflows that can be readily adapted to fit individual business requirements. These templates are organized to make it simple to locate the best one for your needs, whether you want to automate messages, client follow-ups, or sales processes.

Unlike many other solutions that give generic templates, ActiveCampaign offers very customized templates, including ones designed for popular integrations such as Shopify. This specificity enables customers to swiftly develop complex automation without having to start from scratch, saving time and ensuring best practices are followed.

Landing Pages

The platform provides 56 responsive landing page designs, allowing users to build visually appealing and successful landing pages with simplicity. These templates are intended to be modern and appealing, catering to a variety of company requirements. Users may also create and store their own custom pages for future use, which adds simplicity and customization to the site.

However, while the design and aesthetics are excellent, the page editor has certain restrictions. Moving components around a page can be somewhat restricted. For example, you can only transfer elements between specified sections, limiting your creative freedom in comparison to alternative builders such as Wix. This systematic method is likely designed to guarantee that all pieces are exactly aligned, but it may feel restrictive to users who want greater freedom.

One notable aspect of ActiveCampaign’s landing pages is the ability to integrate fluid content, which is often known as web personalization. This tool enables you to customize the content on your landing pages depending on unique user information, such as geography, industry, or purchase history. This clever targeting may dramatically increase user engagement by ensuring that visitors only see material that is relevant to them. The platform also allows you to activate tracking on your landing pages, which provides useful insights into user behavior.

ActiveCampaign CRM

Activecampaign crm

ActiveCampaign has a built-in CRM, making it a good choice for small business owners who need to handle contacts in addition to their email marketing. The CRM is meant to be user-friendly, with features such as different deal pipelines and customizable stages that can be tailored to your specific sales process. The drag-and-drop interface allows you to easily move transactions along the pipeline, giving you a visible and straightforward approach to managing your sales process.

ActiveCampaign provides a variety of CRM automation templates for sophisticated users, covering everything from lead scoring to task management. These templates simplify the sales process by automating repetitive procedures, enabling your team to concentrate on closing transactions rather than handling administrative responsibilities. The platform also provides two CRM add-ons: B2C “Pipelines” and B2B “Sales Engagement.” These add-ons begin at $50 per month and are accessible to subscribers on the Plus plan and above.

Marketing Automation

Activecampaign automation

Marketing automation is where ActiveCampaign really shines. While many email service providers incorporate automation into their products, this platform sets it at the heart of its platform. The number of automation possibilities is extensive, allowing you to automate almost every part of your marketing and sales activities. ActiveCampaign offers a variety of solutions to expedite and improve your client interactions, including email campaigns, deal management, e-commerce automation, and SMS messaging.

Marketing automation is available in all subscriptions; however, sales automation needs the Plus plan or higher, as well as a CRM add-on. One distinguishing feature is the ability to initiate automations immediately from one-on-one email conversations with leads. This means you can set up automatic workflows based on individual email exchanges, making your marketing more responsive and customized.

These sophisticated features are really helpful, but they come at a cost. The Sales Engagement CRM add-on, which is required for one-to-one email automation, costs $150 a month, making it a hefty investment for firms that require this level of functionality.

List Management and Segmentation

ActiveCampaign makes managing contacts and email lists simple and effective. Users may quickly import existing email lists by using CSV files, copy-pasting, or integrating with tools such as Calendly, Google Sheets, and Typeform. The platform interfaces with a variety of services, including BigCommerce, Gravity Forms, Wufoo, Pipedrive, and GoToWebinar, to automatically add new contacts. The segmentation abilities are strong, with the ability to combine numerous factors to produce hyper-targeted campaigns. The platform also supports custom fields, which allow for more tailored segmentation and marketing activities. Furthermore, the platform’s automation technologies make list maintenance easier by automatically identifying contacts and sending them relevant material based on their activity and interests.

activecampaign pricing

  • ActiveCampaign doesn’t offer a fee plan. However, you can do a trial run for 14 days without paying anything. 
  • The prices listed below are monthly but billed annually. If you pay month-to-month,
    • The starter plan is $19/month. Plus: $59/month . Pro: $89/month. Enterprise: $159/month.
  • The price increases as the number of your contacts increases.

Feature
Starter
Plus
Pro
Enterprise
Email sends
10x contact
10x contact
12x contact
15x contact
Users
1
1
3
5
Automation triggers & actions
5 actions/automation
Unlimited actions
Unlimited actions
Unlimited actions
Landing pages
Segmentation
Limited
Standard
Advanced
Premium
Generative AI
Price
$15
/mo
$49
/mo
$79
/mo

$145
/mo

Conclusion

ActiveCampaign is a sophisticated and flexible platform that specializes in providing powerful automation and advanced marketing capabilities. It offers a full toolbox for managing client relationships and improving marketing campaigns, with flexible landing page templates and dynamic content capabilities, as well as a built-in CRM that caters to both B2C and B2B enterprises. The platform’s enormous library of automation templates, as well as its emphasis on constant innovation, position it as an industry leader in email marketing.

In summary, ActiveCampaign is an excellent solution for experienced marketers and companies seeking advanced marketing automation to boost engagement and growth. Its flexibility, broad integrations, and high deliverability rates enable organizations to develop highly tailored and successful marketing campaigns that resonate with their target audience. Whether you run a little business or a major corporation, ActiveCampaign offers the tools you need to take your marketing strategy to the next level.

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